ERP Replacement

Municipal ERP Replacement

Replacing a municipal ERP system is never just an IT project. It’s a multi-year initiative that touches every department, impacts core financial and operational processes, and carries significant political visibility. For CIOs, CTOs, CAOs, and City Managers, the stakes are high: budgets are scrutinized, council expects transparency, and staff capacity is already stretched.

At Cascadia Partners, we specialize in helping municipalities manage this complexity. Our team brings deep municipal operations experience and a vendor-neutral perspective, ensuring your project is scoped correctly, procurement is transparent and defensible, and implementation stays aligned with both organizational goals and public accountability.

Through our proven four-part framework—Scope Planning, Procurement Accelerator, Implementation Readiness, and Project Management Support—we give municipal leaders the structure, risk oversight, and political defensibility they need to succeed with confidence.

ERP Replacement Is Complex, We De-Risk It

ERP replacement is one of the most high-risk and politically visible projects a municipality can undertake. These initiatives affect every core system, finance, HR/payroll, procurement, utilities, and citizen services and failures can derail budgets, staff morale, and public trust.

For municipal leaders, the challenge isn’t knowing why ERP systems must be replaced. It’s ensuring the process is defensible, transparent, and achievable given limited staff capacity and high council visibility. Add to that a vendor marketplace that is crowded, evolving, and often sales-driven, and the risks multiply.

Cascadia Partners provides the independent, structured support municipalities need. With vendor-neutral expertise and a proven four-part framework, we help leadership teams define scope, run transparent procurement, prepare for implementation, and maintain oversight. The result: projects that stay aligned, politically defensible, and positioned for long-term success.

1. Scope Planning

ERP projects succeed when you know exactly what’s in scope. We help you define what stays, what goes, and what your municipality really needs so your project begins with confidence.

We help you:

• Align scope with your community’s priorities
• Review current systems to identify what to keep or replace
• Identify the functions that matter most
• Map the future state and integrations
  

2. Procurement Accelerator

Selecting an ERP vendor can be complex. Our Procurement Accelerator simplifies the process with proven templates and structured support, saving time and reducing procurement risks.

We help you:

• Capture requirements and use cases
• Build clear procurement documents
• Streamline evaluations and vendor responses
• Support final selection and negotiations
  

3. Implementation Readiness

Successful ERP projects depend on preparation. Our Implementation Readiness support ensures your team, processes, and data are aligned before go-live to smooth the transition.

We help you:

• Allocate the right people and resources
• Update core processes for modern ERP systems
• Plan data migration from legacy systems
• Guide system integrations
• Build change management and communication plans
  

4. Project Management Support

ERP implementations are high-stakes. Project management support provides senior oversight to maintain team alignment, keep vendors accountable, and manage risks so your project delivers on time and on budget.

We help you:

• Provide regular progress reports
• Flag risks early to prevent delays or overruns
• Manage steering committees and working groups
  Manage vendors to ensure accountability