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Municipal ERP Replacement
Aging Municipal ERP Systems are Putting Cities at Risk, Necessitating Transformation
Cities across Canada are struggling with next steps in the face of ERP challenges. Municipalities using dated, on-premises ERP implementations are finding that their support is being ended or cut back, and that functional limitations are compounding the amount of manual work being placed on staff.
Examples of common legacy ERP’s used by Canadian municipalities include:
- Microsoft Dynamics Great Plains (GP) + Diamond
- Vadim iCity
- Bellamy/Sylogist
- Unit4 on-premises
- Municipal Accounting and Information System (MAIS)
- Keystone
In the case of Great Plains, Microsoft has announced dates for end-of-support, which creates added urgency for municipalities on this solution. In some cases, vendors are pushing their clients to upgrade to their cloud solutions – and it’s important to consider all options before making a decision.
Why Choose Cascadia?
We’ve worked across nearly every municipal department, giving us a clear view of how people, processes, and technology connect.
Our Experience with a Broad Range of Municipal Systems
We’ve worked on process and technology improvement with almost every key function in a city, enabling us to help you establish effective end-to-end processes based on good practice.
Key departments and areas we have worked with include:
- Maintenance and Asset Management
- Parks and Recreation
- Transit
- Waste Collection
- Housing and Homelessness
- Police and Public Safety
- IT and Data Management
- Finance
- HR
- Procurement
- Tax and Assessment
- Utilities
- Development Planning, Permitting and Licensing
Not sure where to begin? Start here.
We’ll work with you to find the right path forward, and if we’re not the right fit, we’ll point you to someone who is.
ERP Planning is complex; it helps to have a guide
Through years of helping municipalities and other organizations with system replacement, we’ve developed a proven four-part framework for supporting a municipality through their journey:
Scope planning
Scope planning
ERP projects succeed when you know exactly what’s in scope. We help you define what stays, what goes, and what your municipality really needs so your project begins with confidence.
We help you:
- Align scope with your community’s priorities
- Review current systems to identify what to keep or replace
- Identify the functions that matter most
- Map the future state and integrations
Procurement Accelerator
Procurement Accelerator
Selecting an ERP vendor can be complex. Our Procurement Accelerator simplifies the process with proven templates and structured support, saving time and reducing procurement risks.
We help you:
- Capture requirements and use cases
- Build clear procurement documents
- Streamline evaluations and vendor responses
- Support final selection and negotiations
Implementation Readiness
Implementation Readiness
Successful ERP projects depend on preparation. Our Implementation Readiness support ensures your team, processes, and data are aligned before go-live to smooth the transition.
We help you:
- Allocate the right people and resources
- Update core processes for modern ERP systems
- Plan data migration from legacy systems
- Guide system integrations
- Build change management and communication plans
Project Management Support
Project Management Support
ERP implementations are high-stakes. Project management support provides senior oversight to maintain team alignment, keep vendors accountable, and manage risks so your project delivers on time and on budget.
We help you:
- Provide regular progress reports
- Flag risks early to prevent delays or overruns
- Manage steering committees and working groups
- Manage vendors to ensure accountability
How Do I Select the Right Solution?
With many options in the market, ERP replacement should always start with a scoping and requirements gathering process.
For a conversation on your specific context and the potential solution fits on the market, don’t hesitate to reach out to our team.
We have worked on process and technology improvements with almost every City department, making our team excellent digital transformation guides.
