Advisors for Municipal ERP system selection, readiness and implementation

Secure, compliant ERP integrations for cities, and public sector agencies.

ERP Replacement Is One of the Highest-Risk Projects a Municipality Can Run

ERP replacements regularly fail due to:

Mis-alignment within the organization
on the scope of the ERP, and goals of the
transformation
Underestimated integration complexity
Poor data migration planning
Vendor-driven architecture decisions
Weak governance and accountability
Inadequate internal readiness

Once procurement is complete and contracts are signed, most of these risks are locked in.

That’s why municipalities bring in independent ERP specialists early — to validate assumptions, de-risk architecture, and avoid costly mistakes.

Book A Call With An Expert

Municipal ERP Integration Readiness Review

This is a working session with a senior municipal ERP specialist.

In 30–60 minutes we will:

Discuss your current technology environment and
drivers for ERP transformation

Identify learnings from working with municipalities
in a similar context

Review an end-to-end ERP transformation
framework, which begins with assessing the
municipality’s overall business needs

Highlight potential risks, particularly in areas such
as integration and data

You will leave with:

A valuable framework for planning an ERP
project

Insights specific to your municipality’s context

Guidance on important next steps

Book A Call

Aging Municipal ERP Systems are Putting Cities at Risk, Necessitating Transformation

Cities across Canada are struggling with next steps in the face of ERP challenges. Municipalities using dated, on-premises ERP implementations are finding that their support is being ended or cut back, and that functional limitations are compounding the amount of manual work being placed on staff.

Examples of common legacy ERP’s used by Canadian municipalities include:

Microsoft Dynamics Great Plains (GP) + Diamond
Vadim iCity
Municipal Accounting and Information System (MAIS)
Keystone

In the case of Great Plains, Microsoft has announced dates for end-of-support, which creates added urgency for municipalities on this solution. In some cases, vendors are pushing their clients to upgrade to their cloud solutions – and it’s important to consider all options before making a decision.

Why Choose Cascadia?

1Deep Municipal Experience

We’ve worked across nearly every municipal department, giving us a clear view of how people, processes, and technology connect.

2Vendor-Neutral Advice

3Proven ERP Experience

4Structured Yet Flexible Approach

5Trusted Relationships

Our Municipal ERP Engagement Framework

Phase 1: Readiness & Strategy

Assess ERP and integration readiness

Clarify transformation goals and success criteria

Identify risks before procurement locks them in

Build a realistic roadmap grounded in municipal constraints

Phase 2: Procurement & Vendor Selection

Define requirements and future-state architecture

Develop business cases and RFPs

Evaluate vendors beyond marketing claims

Validate architecture, integrations, and delivery assumptions

Phase 3: Implementation Oversight

Provide independent implementation and integration oversight

Strengthen governance, decision-making, and accountability

Identify delivery and data risks early

Keep vendors aligned to municipal outcomes, not just contracts

Phase 4: Stabilization & Optimization

Stabilize post–go-live operations

Resolve integration and process gaps

Optimize workflows and reporting

Prepare the organization for long-term sustainability

Scope planning

ERP projects succeed when you know exactly what’s in scope. We help you define what stays, what goes, and what your municipality really needs so your project begins with confidence.

We help you:

Align scope with your community’s priorities
Review current systems to identify what to keep or replace
Identify the functions that matter most
Map the future state and integrations

Procurement Accelerator

Selecting an ERP vendor can be complex. Our Procurement Accelerator simplifies the process with proven templates and structured support, saving time and reducing procurement risks.

We help you:

Capture requirements and use cases
Build clear procurement documents
Streamline evaluations and vendor responses
Support final selection and negotiations

Implementation Readiness

Successful ERP projects depend on preparation. Our Implementation Readiness support ensures your team, processes, and data are aligned before go-live to smooth the transition.

We help you:

Allocate the right people and resources
Update core processes for modern ERP systems
Plan data migration from legacy systems
Guide system integrations
Build change management and communication plans

Project Management Support

ERP implementations are high-stakes. Project management support provides senior oversight to maintain team alignment, keep vendors accountable, and manage risks so your project delivers on time and on budget.

We help you:

Provide regular progress reports
Flag risks early to prevent delays or overruns
Manage steering committees and working groups
Manage vendors to ensure accountability

How Do I Select the Right Solution?

With many options in the market, ERP replacement should always start with a scoping and requirements gathering process.

For a conversation on your specific context and the potential solution fits on the market, don’t hesitate to reach out to our team.

We have worked on process and technology improvements with almost every City department, making our team excellent digital transformation guides.

Book a 30 Minute Consultation

Our deep municipal background spanning processes, systems, and change management

We’ve worked on process and technology improvement with almost every key function in a city, enabling us to help you establish effective end-to-end processes based on good practice.

Key departments and areas we have worked with include: